Across Boundaries, a mental health and addiction service organization supporting racialized communities, needed a stronger digital presence to better reflect their impact. Their website and outreach materials were outdated and did not fully capture the scope of their programs or make it easy for service users and partners to engage.
We partnered with Across Boundaries to modernize their digital communications. Our in-house team redesigned their website for accessibility and ease of navigation, created branded email templates to improve outreach, and provided support for campaigns that highlight their advocacy and services.
Website Refresh: An updated, user-friendly website with improved design, mobile responsiveness, and accessibility.
Email Templates: Branded newsletters and campaign templates for consistent communication.
Campaign Support: Digital assets and strategy guidance for community outreach and awareness campaigns.
The refreshed website improved usability and made it easier for service users and partners to access information. Branded email templates led to higher open and click rates, and campaign materials strengthened engagement with both community members and stakeholders.
“Pal Communication understood our mission and gave us tools that reflect who we are. The updated website and email campaigns help us connect with our community more effectively.” — Across Boundaries Team
We help nonprofits and community organizations create websites, campaigns, and content that deliver results.